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PAM- How to cancel future Authorization request?

piyushm
Regular Contributor II
Regular Contributor II

Hello,

We have a scenario where user submitted authorization accidently for future time slot and when checked we don't see any option to cancel the authorization request. The system does not allow to submit another authorization request as well. It only allows to reserve next slot.

Please let me know if there is a way to achieve this or if this is a defect.

4 REPLIES 4

vikasjv
Saviynt Employee
Saviynt Employee

Hi @piyushm ,

Thanks for reaching out.
The future authorization request cannot be canceled or terminated at this time.
However, starting with version 23.8, there will only be one step and the user can make timeslot requests directly.

piyushm
Regular Contributor II
Regular Contributor II

Thanks @vikasjv . So from 23.8, will it allow me to choose a prior time slot even if I requested a future time slot initially?

vikasjv
Saviynt Employee
Saviynt Employee

Hi @piyushm ,

From 23.8 onwards there will be only one step like credentialless requests.


Regards,
Vikas J V

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NageshK
Saviynt Employee
Saviynt Employee

@piyushm Yes, from 23.8 onwards when there will be only a time slot request, you can chose an earlier time slot if that slot is open (not blocked by any other user).  

Thanks,

Nagesh K