UPDATEACCOUNTJSON doesn't modify the account

[nfraternali]

Hi,

we are testing the Ldap connector for provisioning. We have a problem with UPDATEACCOUNTJSON, after the provisioning job we have this error in the pending task "Error while Update operation for account-CG687ON in LDAP as account not found in LDAP" and the update that we do to a user after the import job don't modify the attributes we want. We check already the logs but we haven't found something helpful.

Can you help us?

@JustSalva @FCaremoli 

[avinashchhetri]

@nfraternali,

Is the DN of the account set in the account profile correctly ?

Does that DN match with the DN on the tagret ?

[nfraternali]

Yes the DN is set correctly.

Noemi

[rushikeshvartak]

Can you share JsOn

[nfraternali]

Hi,

this is the json:

{
"workforceID": "${user.username}",
"fullname": "${user.lastname} ${user.firstname}",
"company": "${user.companyname}",
"givenName": "${user.firstname}",
"sn": "${user.lastname.substring(0, user.lastname.length()>=64 ? 64 : user.lastname.length())}",
"mail": "${user.email}",
"mobile": "${user.phonenumber}",
"telephoneNumber": "${user.secondaryPhone}",
"l": "${user.location}",
"ou": "${if (user?.departmentname != null) { user.departmentname.substring(0, user.departmentname.length()>=64 ? 64 : user.departmentname.length()) } else { if (user?.customproperty12 != null){user.customproperty12.substring(0, user.customproperty12.length()>=64 ? 64 : user.customproperty12.length())} else{''}} }",
"loginDisabled": "false",
"cednegPeopleAnnullato": "N"
}

[rushikeshvartak]

Does it exist on OU path specified above

[vivekmohanty_pm]

what is the account attribute that contains the dn?