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07/08/2024 01:59 AM
Hi,
After deploying the app and running recon, we have got approx 1 lakh accounts. We now have to update the accountId attribute for each of the account via a csv upload option. The csv has 2 columns (accountname,accountid)
When I did this in preprod, it created a new account and suspended the previous existing account.
we reconcile only firstname, lastname and email. accountId does not get stored anywhere in the target.
can anybody tell me the process to upload the accounts carefully via csv ?
Thanks
07/08/2024 03:16 AM
Hi @NishkalaPuli while uploading the accounts, keep the configurations like below
Please see the sample csv attached.
Note: perform the operations in batches. For example, test it with 10 accounts first, validate if all the data is correct and then perform for all.
Let me know in case of any questions.
07/08/2024 08:15 PM