Issue: We are unable to import the AD account attribute into the user attribute when the username and sAMAccountName are different.
Requirement: We want to import attributes like mail and UPN from AD and map them to users.
Currently, we are using AD connector and defined USER_ATTRIBUTE mapping as below:
[username::sAMAccountName#String,
email::mail#String,
CUSTOMPROPERTY13::userPrincipalName#String]
We have also created AD user import job and kept JOB Type: Full Import and Reconciliation Field: empty(which is by default username).
Challanges: This works fine when username and sAMAccountName match(90% users satisfy this condition).
However, we have few cases where username and sAMAccountName are not same and we would like to import email and UPN from different sAMAccountName(AD) and map them to the correct user.
example:
User 1: username: 38012345 have an AD account with sAMAccountName: 38012345 (both are same)
User 2 : username 380abcde have an AD account with sAMAccountName:380abcde (AD account is marked as inactive)
We want to map AD account: 38012345 to user: 380abcde and this works fine with a common attribute in both User and AD called employeeID.
However, this does not work when we try to import AD attribute(mail,UPN) of account 38012345 to user 380abcde with above mentioned USER_ATTRIBUTE mapping in AD connector.
It always end up importing AD account: 380abcde mail,UPN and update user 380abcde.
Could you please provide your expert view as how can we achieve this easily? maybe using SAV2SAV connector or to change the attount_attribute mapping?
Your response will be appriciated.
Thanks
