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10/03/2024 06:16 PM
Hi there,
We are running into an odd issue.
We chose one user customproperty attribute to hold a value 'NewHire' imported from a DB view. We can see the value gets imported and stored as 'NewHire' in user profile correctly through Update History tab. However after a while, the 'NewHire' value gets changed to 'New Hire'. And there is no trace in Update History tab showing when and how this value gets updated to 'New Hire'.
I am wondering if 'NewHire' is a banned word in Saviynt user profile and how to debug this issue.
10/03/2024 06:19 PM
Can you try creating the value "NewHire" using inline processing and see if the value stays?
It's not a solution but a workaround which may work.
10/03/2024 06:25 PM
you meant to use pre-process?
The odd thing is it occurs randomly. sometime it happens to some user profiles not all of them after importing.
Thanks
-Fran
10/03/2024 06:27 PM
Yes. Using the pre process.
Have tried restarting the server? Give it a go and see if the issue resolved itself, otherwise raise a ticket with the SD.
10/03/2024 06:33 PM