Saviynt changes 'NewHire' to 'New Hire' in one user customproperty attribute

[frayang]

Hi there,

We are running into an odd issue. 

We chose one user customproperty attribute to hold a value 'NewHire' imported from a DB view. We can see the value gets imported and stored as 'NewHire' in user profile correctly through Update History tab. However after a while, the 'NewHire' value gets changed to 'New Hire'. And there is no trace in Update History tab showing when and how this value gets updated to 'New Hire'.  

I am wondering if 'NewHire' is a banned word in Saviynt user profile and how to debug this issue.

[mahafujkhan1]

Can you try creating the value "NewHire" using inline processing and see if the value stays?

It's not a solution but a workaround which may work. 

[frayang]

you meant to use pre-process? 

The odd thing is it occurs randomly. sometime it happens to some user profiles not all of them after importing.

Thanks

-Fran

[mahafujkhan1]

Yes. Using the pre process.

Have tried restarting the server? Give it a go and see if the issue resolved itself, otherwise raise a ticket with the SD.

[frayang]

Yes. Restart saviynt a few times. Will try to use preprocess to populate the value.

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[NM]

Hi @frayang if it is not happening for all then not a restricted word in saviynt .

Share json to have a look.