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06/20/2023 04:21 AM
06/22/2023 04:37 AM
The behavior should be consistent when requesting for parent entitlement directly or through the enterprise role. But can you confirm if you are experiencing the issue in new implementation or this was broken after an upgrade/migration.
06/22/2023 04:50 AM - edited 06/22/2023 04:54 AM
Thanks @nimitdave for confirming. This is a new implementation for your information.
The issue here is when requesting via Enterprise Role, the tasks not getting created according to the structure built via Entitlement Map. However, when requested at Entitlement level, everything works fine.