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Workflow: If entitlement owner and requestee is same it should go to manager

SudheerKaneti
New Contributor II
New Contributor II

Hi Team,

We have a requirement that in workflow if the requestee and the entitlement owner of the entitlement requested by the requestor is same, then it should to the manager.

We are using if else block, we have tried below conditions:

(entitlement.getOwnerRank1().contains(RequestedFor.username) eq true)

(entitlement.getOwnerRank1().contains(user) eq true)

The above statements did not work.

I would be grateful if any advice/solution.

Thank you,

Sudheer Kaneti.

 

3 REPLIES 3

armaanzahir
Valued Contributor
Valued Contributor

Hey Sudheer,

Can you try this?

 

entitlement.getOwnerRank1().contains(user.username) eq true

armaanzahir_1-1687438082776.png

Please refer to the below link:

Workflow Components 

Thanks,

Armaan

Regards,
Md Armaan Zahir

Hi Armaan,

This is working as expected. Thank you for the solution.

Thank you,

Sudheer Kaneti.

 

SudheerKaneti
New Contributor II
New Contributor II

Hi Armaan, 

This is working as expected.

entitlement.getOwnerRank1().contains(user.username) eq true

Thank you,

Sudheer Kaneti.