unable to add hyperlink in the mail body, when we used if else condition in mail body

[Sekhar]

Hi,

I need to send an email based on CP8.

<%if (user.customproperty8.equalsIgnoreCase('ID')) print " ABC " else if (user.customproperty8.equalsIgnoreCase('ES')) print " GHI" else print " XYZ" %>

Above logic working good, based on CP8 its sending email, but i need to add hyperlink in it. If we add any hyperlink in the logic then we are getting below error.

Could you please help in the this. I need to add hyperlink in the email body.

Thanks,

Sekhar

[pmahalle]

@Sekhar  Can  you share your email template,

[Sekhar]

Hi @pmahalle ,

Email template:

<%if (user.customproperty8.equalsIgnoreCase('ID')) print " Kepada ${manager?.firstname} ${manager?.lastname},
Proses onboarding untuk ${user.firstname} ${user.lastname} sedang berlangsung. Detailnya sebagai berikut:
ID Karyawan - ${user.employeeid}
ID Jaringan/Perusahaan - ${user.username}
Akun Email - ${user.email!=null?user.email:''}
Saat ini, tanggal mulai yang diharapkan adalah ${user.startdate.format('yyyy-MM-dd')}.
Jika berlaku, pastikan aset teknologi siap untuk karyawan baru Anda. Ini termasuk komputer/laptop, desktop virtual, monitor, telepon, dll.TOLONG JANGAN MEMBALAS - email ini dihasilkan oleh sistem dan tidak menerima pesan masuk. " else if (user.customproperty8.equalsIgnoreCase('ES')) print " Estimado ${manager?.firstname} ${manager?.lastname},
El proceso de onboarding para ${user.firstname} ${user.lastname} está en marcha. Sus detalles están a continuación:
ID de empleado - ${user.employeeid}
Cuenta de red - ${user.username}
Cuenta de correo electrónico - ${user.email!=null?user.email:''}
Actualmente, su fecha de inicio prevista es ${user.startdate.format('yyyy-MM-dd')}.
Si corresponde, asegúrate de que los activos tecnológicos estén listos para su nuevo empleado. Esto incluye equipo/portátil, escritorio virtual, monitor(es), teléfono, etc.POR FAVOR, NO RESPONDAS - este correo electrónico fue generado por el sistema y no acepta mensajes entrantes." else print " Dear ${manager?.firstname} ${manager?.lastname},
The onboarding for ${user.firstname} ${user.lastname} is in process. Their details are below:   
Employee ID - ${user.employeeid}
Enterprise/Network ID - ${user.username}
Email Account - ${user.email!=null?user.email:''}
Currently, their expected Start Date is ${user.startdate.format('yyyy-MM-dd')}.
If applicable, ensure the technology assets are ready for your new hire. This includes computer/laptop, virtual desktop, monitor(s), phone, etc. PLEASE DO NOT REPLY – this email was system generated and does not accept incoming messages" %>

We are sending different language email based on CP8 value, we need to add hyperlink in every email.

Thanks,

Sekhar

[NM]

Hi @Sekhar , where do you need to add the hyperlink? after the if else statement?

[Sekhar]

Hi @NM ,

I need to add the hyperlink after start date. 

Thanks,

Sekhar

[pmahalle]

Hi @Sekhar ,

Share the template with hyperlink where you are getting error. You can replace dummy url in place of your client's url, in case present.

[Sekhar]

Hi @pmahalle 

<a href="https://www.google.com">Onboarding</a>.

Iam getting error, when i am trying to save the email template after added the hyperlink in the email body.

Thanks,

Sekhar

[pmahalle · Accepted solution]

Try below and check once:

<a href=\"https://www.google.com\">Onboarding</a>.

[Sekhar]

Hi @pmahalle ,

Now hyperlink is added in the email body.

Thanks,

sekhar