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08/02/2024 12:47 PM
I am creating a workflow that routes to manager and then entitlement owner. I am using the following block. In my email template I am using the ${asignee.email} in the To field and its not retrieving the owner email. What is the correct variable to use for entitlement owner?
08/02/2024 04:24 PM
${assignee.email} |
08/05/2024 11:57 AM - last edited on 08/05/2024 01:04 PM by Dave
I mistyped it in my description. The below is what I have an its producing null for anything with the assignee
[This post has been edited by a Moderator to remove sensitive information.]
08/05/2024 05:56 PM
Share logs
08/05/2024 06:33 PM
${assignee.email} works in our environment without any issue. Can you make sure that entitlement being requested has owner, and owners saviynt profile is updated with email, first name and last name.
Thanks,
Devang Gandhi
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