status of the users shows active even the user is deleted manually in AD.

[sairamya15]

Hi All,

Our Trusted source is AD and we have imported Users, which has few test accounts and they were deleted from AD from backend.

We have run the user import job, the existing test users data is still showing active even they are deleted from AD manually.

Kindly suggest how we can make them inactive.

Status json:

{ "STATUS_ACTIVE":[
"1","ACTIVE","true","512","66048","544" ], "STATUS_INACTIVE":[
"0","INACTIVE","false","546","514","66082","66050" ] }

[sudeshjaiswal]

Hello @sairamya15

Could you please confirm, while configuring the userimportjob, and you made User Not In Feed Action and select In-Activate  and then run the job and let me know the result.
 PFA screenshot for your reference.

Thanks.

[sairamya15]

Hi @sudeshjaiswal 

I have Configured the same but still the deleted accounts are showing as active.

Kindly suggest.

[sudeshjaiswal]

Hello @sairamya15,

Can you please share the log snippet?

Thanks.

[sairamya15]

Hi @sudeshjaiswal 

Please find attachment for logs.

[sudeshjaiswal]

Hello @sairamya15,

I dont see any user being imported in the log? Can you please confirm which user is being imported from the target and whats the status and also once imppoted whats happening in the log , please share the log snippet with your analysis.

Thanks.

[sudeshjaiswal]

Hello @sairamya15,

Can you please try with the  option "No Action"
PFA for your reference,

Thanks.

[sairamya15]

Hi @sudeshjaiswal 

I have tired with both the options still it is same, users are still showing as active.

There is no error in the logs.