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06/19/2024 08:19 AM
I know this is doable using a dynamic attribute but the problem with a dynamic attribute is that it won't create a task for that entitlement chosen.
So what the customer would like is a hierarchy of access. Let's say a user selects "US West", then the dropdown under will show only the states in the western US, then if they choose "California", the next dropdown will show the locations under California. But I'm not sure how to do this under the entitlement type section.
In "Config For Requestable Entitlement In ARS" under the entitlement type, I'm not sure what variable to use to refer to the previous dropdown.
Is this possible or only through dynamic attributes?
06/19/2024 09:09 AM
Hi @IAM , you can configure entitlement on the basis of last DA
06/19/2024 09:58 AM - edited 06/19/2024 10:01 AM
@IAM Let's get first based on query get value
ENTITLEMENTNAME = 'US West'
1st DA : ListofValues:
Single select Query
'SELECT DISTINCT ENTITLEMENTNAME AS ID FROM ENTITLEMENT_TYPES WHERE ENDPOINTKEY = 'XXX'
then select ENTITLEMENTNAME = 'US West'
2. DA
State:
Single Select Query : select distinct entitlement_value as ID from entitlement_values ev join entitlement_types et on ev.entitlementtypekey = et.entitlementtypekey where et.endpointkey =XXX and ${ListofValues}=et.entitlementname
Parent : ListofValues
3. DA
City:
Single selct query :
select distinct entitlement_value as ID from entitlement_values ev join entitlement_types et on ev.entitlementtypekey = et.entitlementtypekey where et.endpointkey =XXX and ${ListofValues}=et.entitlementname and ${State} = et.entitlementname
Like you implement..!
06/19/2024 11:50 AM
You can use request filter options under entitlement map which will provide entitlement to entitlement mapping. And it will be added to user as entitlement also
06/19/2024 12:47 PM - edited 06/20/2024 01:46 AM
Hi @IAM ,
Understanding Entitlement Hierarchy and Entitlement Mapping (saviyntcloud.com)
Use Entitlement Request Filter!
06/19/2024 02:04 PM
Entitlement Request Filter provides functionality mapping between 2 entitlements type
08/23/2024 01:51 AM
08/23/2024 05:40 AM
Unfortunately No, I have raised idea in past Please upvote same.
https://ideas.saviynt.com/ideas/EIC-I-3917
08/23/2024 05:41 AM
Thanks for confirming. I will vote as well.
08/23/2024 05:43 AM
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