SaviyntApp - Not able to delete catalogue items after each Application import

[dchaudhary1]

Hi,

We are integration Service Now Saviynt App. After each import of application , SaviyntApp recreates the catalogue item. Even after running SAVIYNT_IGA: Delete Application Data, we can still view catalogue items. The result is we end up having 3 catalogue items for one application.

[rushikeshvartak]

It was working in previous version ?

[dchaudhary1]

I have not worked on older version of Saviynt App. So not sure if that was working before or not.

[saikanumuri]

Deleting the catalog items is a permissions issue w.r.t account permissions and application scope. Please validate if your account has all the permissions and also try changing the application scope to Saviynt IGA and validate it again.

Below is the screenshot for your reference.

For Duplicate catalog items, Has anything changed on the endpoint? If not, please try deleting all the catalog items for a particular application and rerun the import.

[vivekbksingh · Accepted solution]

Hi,

It is working Thanks. Actually the line to delete catalog items in script was commented out.

Regards,

Vivek