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10/23/2023 02:14 PM
Hi All,
we are using ARS to request entitlements with start date and enddate populated. what we noticed is the dates are in UTC. You can change the timezone for jobs but I can't find a way to change the timezone for rest of the config e.g start / enddate for ARS.
Anyone knows if product supports this feature as it's not a great user experience for the end users raising request.
Regards,
-Mukul
10/23/2023 07:10 PM
Timezone change is only supported for Jobs. Please submit enhancement request on ideas portal for other modules
Upvote below idea - similar line https://ideas.saviynt.com/ideas/EIC-I-4503
10/30/2023 03:54 PM
Hi Rushikesh,
Do you know if there is a way to stamp UTC after the time so that its clear to the end user what time they are looking at?
Regards.
-Mukul
10/30/2023 09:22 PM
upvoted the same.
Thanks
10/24/2023 03:15 PM
Thanks and Updated Rushikesh - Do you know if there is a way we can only show the date and not the time?
10/24/2023 03:58 PM
In Global Configuration enable below option
Disable time selection for time bound entitlements/roles during requests
Disable option to select time for time bound entitlements/roles during requests. Users can still select the start and end dates.
10/24/2023 03:59 PM
Thanks - Let me give it a try
10/29/2023 03:49 PM
Hello, I ticked the above suggested option however, I still see the timestamp.
Any other suggestions please?
10/29/2023 06:32 PM
Can you share which screen its not viisble