Can someone help me with the below requirement.
When the user requests Endpoint A through ARS, a new account task should also be created for Endpoint B automatically once request is submitted through ARS.
We have tried it by Associated Entitlement where requesting particular entitlement in Endpoint A will generate required tasks for Endpoint B.
Have you reviewed the option dependent entitlement (also called dependent task) under entitlement mapping? If a user selects Entitlement A (in endpoint A) and if Entitlement B (in endpoint B) is mapped as dependent entitlement; then Entitlement B assignment along with creation of account will also be executed.
Refer following document for more detail - https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter04-Onboarding-and-Managing-A...