Request the endpoint automatically

[CRashmitha]

Hi Team,

Can someone help me with the below requirement.

When the  user requests Endpoint A through ARS, a new account task should also be created for Endpoint B automatically once request is submitted through ARS.

We have tried it by Associated Entitlement where requesting particular entitlement in Endpoint A will generate required tasks for Endpoint B.

Regards,

Rashmitha

[Rishi]

Have you reviewed the option dependent entitlement (also called dependent task) under entitlement mapping? If a user selects Entitlement A (in endpoint A) and if Entitlement B (in endpoint B) is mapped as dependent entitlement; then Entitlement B assignment along with creation of account will also be executed.

Refer following document for more detail - https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter04-Onboarding-and-Managing-A...

[rushikeshvartak]

Use Entitlements with New Account feature under Endpoint