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403 forbidden error returned by /createrequest while trying to create new account

Anurag
Regular Contributor
Regular Contributor

I am getting below error while trying to provision account to a user using native api /createrequest.

The logged in user has sav role as ROLE_ENDUSER with all the webservice accesses assigned in the sav role.

Anurag_0-1682422803126.png

Have also added below feature accesses to sav role

Anurag_1-1682423358725.png

Anurag_2-1682423436269.png

Same API works fine when tried with ADMIN user. 

5 REPLIES 5

prasannta
Saviynt Employee
Saviynt Employee

Hi @Anurag 

This is a known issue and has been fixed in v23.4. Once you upgrade to this version, this issue will be resolved.

Thanks

prasannta
Saviynt Employee
Saviynt Employee

Alternatively, Can you try assigning the Privileged access feature to the SavRole and validate if this works.

 

prasannta_0-1682442475858.png

 

Anurag
Regular Contributor
Regular Contributor

Hi Prasannta,

I am able to create a request after adding the privileged access. Is there any known impact of adding this access to endusers?

Request URL comes under 

rushikeshvartak_0-1682997484475.png

 

Adding Privileged Access will provide additional 76 URLs access, Please review same before providing access 

 


Regards,
Rushikesh Vartak
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prasannta
Saviynt Employee
Saviynt Employee

Hi @Anurag 

There is no known impact at this point, The ideal approach would be to upgrade the environment to avoid any unknown issues. This solution is just a workaround to resolve the issue till your environment is upgraded. 

Thanks