Request Access for Others - Multi User Data File

[tcorcoran]

When using the Request Access for Others - Multi User, it creates a file in Admin>Settings>File Directory>Data Files. The access is being granted or removed correctly but the file is never removed from that location. 

I am trying to remove the files or have them moved to the "Success" location.

I submitted a request in FreshDesk and they sent documentation which says you should be able to delete these files but I do not have a delete option.

Please let me know if anyone knows of a way to delete or move these files.

[rushikeshvartak]

Files will not be deleted. Those are stored for audit purpose.

[tcorcoran]

Right, can they be moved to "Success" then.

Similar to when we do a new hire import we import the new hire file to Data Files, then run the File based Users Import (SchemaUserJob) and it moves that file to "Success"

[rushikeshvartak]

No. Reason. File can be either successful fully or partially hence no

[tcorcoran]

I understand.

It doesn't seem right that these files are placed in this location.

[rushikeshvartak]

You can raise Idea for same. 😅

https://ideas.saviynt.com/