Re-assign (delegate) pending approval

[luka_harabajsa]

Hi,

We are currently working on enabling the functionality that allows the reassignment of approval requests to a different user or manager. To do this, we have created a new SAV role and have configured the necessary settings.

I have also attempted to restart the application. However, I would appreciate your guidance on whether there are additional configurations or steps required to complete this process successfully.

Thank you!

[pmahalle]

Hi @luka_harabajsa ,

That's the only configuration required to update approver in the request,. Can you check the option is available in Comment drop for any pending request under pending approval.

[Dhruv_S]

Hi @luka_harabajsa 

Please refer to the below post and documentation for your reference.

Managing Delegates (saviyntcloud.com)

Delegate setup - Saviynt Forums - 9139

Regards,
Dhruv Sharma
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[luka_harabajsa]

@pmahalle I can see that for a request for access. But for a create user request, i can't re-assign it.

Is that by design or am I missing something?

Thank you!

[Dhruv_S · Accepted solution]

Hi @luka_harabajsa 

The option to modify request/add approvers are only available in access/account requests.

Regards,
Dhruv Sharma
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[pmahalle]

Hi @luka_harabajsa 

Modify request or add approver options are available for only access/account type of requests.

[rushikeshvartak]

Its not supported on user management request, please submit idea ticket for same.