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"Pending Certifications" is not Displayed

KK
Regular Contributor
Regular Contributor

Hi.

I can't see "Pending Certifications" at Home Page with ROLE_Manager SAV role.
I can see this with ROLE_Admin SAV role.

<ROLE_ADMIN SAV Role>

KK_0-1724911738758.png

<ROLE_SAV_MANAGER SAV Role>

KK_1-1724911818200.png

 

I see below article and added Webservice Access "apiv5fetchcertificationlist" and feature "All Campaign Certification Review Access", but still can't see "Pending Certifications".
https://forums.saviynt.com/t5/identity-governance/pending-certification-view-on-home-page/m-p/30615

How to configure to see "Pending Certifications" with ROLE_SAV_MANAGER?

Best Regards,

10 REPLIES 10

indra_hema_95
Regular Contributor III
Regular Contributor III

Hi @KK Can you please check if "Pending Actions" Feature access is there in the ROLE_SAV_MANAGER SAV Role?

indra_hema_95_0-1724913556773.png

And can you please try to login with a different browser and clear cache and then try once again?

Regards,

Indra

 

KK
Regular Contributor
Regular Contributor

@indra_hema_95 
Thanks for response.
Yes, I have "Pending Actions" feature.

KK_1-1724914287595.png

I login with different browser, but issue is not solved.

Best Regards,

Add View KPI feature 

rushikeshvartak_0-1724979135289.png

 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 
Thanks, I added View KPI, but still can't see Pending Certifications.

Best Regards,

restart server


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 
I restarted server, but, not changed.

Regards,

stalluri
Valued Contributor
Valued Contributor

@KK Make sure the below Web service Access is present in your SAV_ROLE. 

Screenshot 2024-08-29 at 11.37.40 PM.png
Also check in the network log if the feature is getting called.

Screenshot 2024-08-29 at 11.39.18 PM.png


Best Regards,
Sam Talluri
If you find this a helpful response, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@stalluri 
Thank you.
Yes, "apiv5fetchCertificationList" is already added, and fetchCertificationList is not shown up in network log.
I sill can't see pending certifications.

Best Regards,

indra_hema_95
Regular Contributor III
Regular Contributor III

Hi @KK can you try putting ROLE_SAV_ENDUSER sav role along with the ROLE_Manager sav role and check once?

Regards,

Indra

KK
Regular Contributor
Regular Contributor

@indra_hema_95 
Thanks, I added ROLE_SAV_ENDUSER and Pending Certification is displayed.

Best Regards,