Pending Certification View on Home Page

[sarasaeed]

How can I have the Pending Certification option be available to certifiers on the home page similar to the Pending Approvals as per below? I could not find anything on the SAV role set up.

Also, if a certifier submits a consult for one of the user/entitlements, will the user being consulted also see the number of pending certifications on the home page and under the Pending Tasks - Recertification on the home page? 

[ParitaSavla]

Can you please share a snapshot of the feature access page to view what are the accesses the user has?

[sarasaeed]

@ParitaSavla Please see below:

[rushikeshvartak]

Add ROLE_UIADMIN and check if option is available

[sarasaeed]

@rushikeshvartak I did add the ROLE_UIADMIN sav role and the option does not become available. However, I do see it on my admin account which has the following roles assigned:

ROLE_ADMIN
ROLE_SAV_PAMENDUSER
ROLE_SAV_PAMOWNER
ROLE_SAV_MANAGER

[sarasaeed]

@rushikeshvartak Please let me know if there is something else that I should try.

[rushikeshvartak]

You need to have Below access under Home feature

[bbuchler]

 We are also wondering the same. 

[sarasaeed]

Does anyone have any suggestions in regards to this?

[naveenss]

Hi @sarasaeed ,

Can you confirm if you have added "Home" feature access in your ROLE_CERTIFIER sav role? If not can you please add this?

[ASA]

Same issue here in v23.6. Did all the configurations suggested:

What is working is that in the menu on the right the certification appears.

But the KPI on the overview on top is still missing.

[ASA · Accepted solution]

Used the debugger on a user with ROLE_ADMIN and found out that this is bound to feature "Campaign List":

With that it is working:

[rushikeshvartak]

Is it working ?

[ASA]

Yes

[bbuchler]

@ASA Yes this borought it into the Dashboard. 

Thank you. 

[sarasaeed]

Thank you @ASA that worked!

[Seshadri]

@ASA - I tried the same configuration. Still the same behavior.

[ASA]

Check that you also have the Webservice Access "apiv5fetchcertificationlist" and feature "All Campaign Certification Review Access".

[rushikeshvartak]

@ASA  @Seshadri  This is beta feature of saviynt and this is configuration on server level. You need to raise DEVOPS ticket for same.

Reference ticket :  https://saviynt.freshdesk.com/support/tickets/1660080