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Password of non expiring account can't be change

grishma_kadam
New Contributor
New Contributor

Getting the below error while trying to set account password.

Password of non expiring account can't be change.

Could anyone enlighten me what is this error about?

4 REPLIES 4

NM
Honored Contributor III
Honored Contributor III

@grishma_kadam is it for saviynt account or target application?


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@NM For target application via saviynt

NM
Honored Contributor III
Honored Contributor III

@grishma_kadam you need to check with app team .. most likely if account is set to not expire you can't change the default password


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rushikeshvartak
All-Star
All-Star

The error message "Password of non-expiring account can't be changed" indicates that the account's configuration does not allow the password to be updated, likely due to one or more policy settings in Active Directory (AD) or Saviynt. Here are some possible causes and troubleshooting steps:

Possible Causes

  1. Password Never Expires Flag Set (AD)

    • In Active Directory, there is a setting called "Password Never Expires". If this is enabled for the account, certain policies (either from AD or Saviynt) might block password changes since the assumption is the password shouldn't need updating.
  2. Password Policy Conflict

    • If the account is marked as service/system/admin in AD or Saviynt, the policies may prevent the password from being changed manually, especially if:
      • The password expiry setting is disabled.
      • Password resets are handled only through automated processes.

Regards,
Rushikesh Vartak
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