Saviynt unveils its cutting-edge Intelligence Suite products to revolutionize Identity Security!
Click HERE to see how Saviynt Intelligence is transforming the industry.
Saviynt Copilot Icon

ServiceNow Error on Set up connection.

Rho
New Contributor III
New Contributor III

We're configuring the Servicenow as a ticketing system and are encountering the below error when we test the connection.

 

[http-nio-8080-exec-11] DEBUG ws.Restfulv5Controller - The JSON return object is [connectionKey:28, msg:Connection Failed, errorCode:0, connectionName:xxxx, connectionType:REST, connectionStatus:FAILURE, connectionResult:[errors:[[errorMessage:Null response from the Target. Target Error Message: [responseText:null, statusCode:null]]]]]

How has this error been managed?

1 REPLY 1

NM
Honored Contributor III
Honored Contributor III

@Rho issue with connection json.

Is it working from postman?


If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'