New account task not creating Provisioing

[Raghu]

Hi Team,

We have requirement based on Dynamic attribute value we have approval's ,

I done manager->if else-> if else ->Custom assigment (User Group)

Now workflow going manager , after going based on DA usergroup  approval but New account task not creating, could you some help me someone.

[rushikeshvartak]

• Did you applied entsOnly ?
• are you using all approvals check ?
• share workflow 

[Raghu]

@rushikeshvartak 

• Did you applied entsOnly ? ---IT MEANS?
• are you using all approvals check ? -> CHECKING 3 APPROVALS

Please find below

[rushikeshvartak]

• Entsonly - security system - host name configuration 
• all approvals check is holding task creation until all approvals
• https://forums.saviynt.com/t5/saviynt-knowledge-base/how-to-configure-all-approval-workflow-to-creat...

workflow snip is not complete hence will not able to suggest changes

[Raghu]

@rushikeshvartak  Thanks for suggestion

Workflow is working for other applications and task also creating as expected.

Only when i was using (dynamicAttributes.get('Role') =='Sales') , task is not creating

[rushikeshvartak]

dynamicAttributes.get('Role') eq 'Sales') 

[Raghu]

Tried but not working same workflow fine, new account task not creating.

May i know dynamic attribute workflow will support application provisioning request ?

[rushikeshvartak]

• Whats your use case?
• Dynamic attribute using for routing workflow then correct.
• Change in dynamic attribute will create update account task for existing account 

[Raghu]

Requirement

When application provision new account access request form need to select DA Sales or Market  ,we need route different approval

Say -> Sales it have 2 person approval

Market - 5 person approval

once approved need to create new account with one task ( by default) , it is Ad connected application .

[rushikeshvartak]

Does account also going for approval when approval goes based on DA

[Raghu]

yes for account level we done DA approval 

Note : if remove DA syntax in worfow it working account task also creating

[rushikeshvartak]

(dynamicAttributes.get('Role') eq 'Sales')  & entitlement !=null

[Raghu]

Not creating any task still now.

[rushikeshvartak]

(dynamicAttributes.get('Role') eq 'Sales')  && entitlement !=null

[Raghu]

'&&' it is not accepting , i was done with and it accepted but no luck same resuts

(dynamicAttributes.get('customproperty2') eq 'Sales') and entitlement !=null

[rushikeshvartak]

Share logs

[Raghu]

PF logs,

@rushikeshvartak  Endpoint level we get DA value and it works ? do have any reference application ?actually i need to give input to client

[rushikeshvartak]

You have some issue with DB

"2024-07-04T14:33:54.014+00:00","ecm-worker","events.PatchedDefaultFlushEventListener","DispatcherThread-5qqtd","ERROR","Could not synchronize database state with session"
"2024-07-04T14:33:54.842+00:00","ecm-worker","","null-5qqtd","","org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect): [org.jbpm.pvm.internal.job.TimerImpl#10381583] at

Run JBPM Retry Job

[Raghu]

@rushikeshvartak  Yes triggered the job and validated again no luck

here when rmoved dyanamicatrribute.get() everything working fine, i dont think it will support or not

[rushikeshvartak]

Create simple 1 level workflow and validate it will work

[Raghu]

simple workflow working as expected.

[rushikeshvartak]

Please share workflow zip

[Raghu]

@rushikeshvartak  we have some permission to sharing the full data.

if look at below screenshot it will be above case full workflow screenshot.

[rushikeshvartak]

I can assume there are loopwhole in workflow which is causing issue so review workflow

[Raghu · Accepted solution]

Thanks for info @rushikeshvartak .

I removed respected application conditions and re-added it working as expected now.

[Raghu]

@rushikeshvartak  Pfa WORKFLOW