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Modify Inactive accounts from Access request

Soumyaprateek
New Contributor III
New Contributor III

Hi,

How to modify/activate the inactive account in Saviynt Home---->Request access for others  tab.

I can see the modify button is there for inactive accounts but when clicked on it in the next page review and submit button is greyed out.

Appreciate any suggestions in this regard to activate in the inactive account.

2 REPLIES 2

DaanishJawed
Saviynt Employee
Saviynt Employee

Hi @Soumyaprateek ,

Thanks for reaching out.

Can you try to click on Enable instead of Modify by clicking on the three dots as shown in the screenshot below?

Screenshot 2023-03-23 at 2.57.03 PM.png

If you cannot see the Enable option, then Navigate to Applications > Admin > Identity Repository > Security System > Endpoint > Open the Endpoint > Scroll Down and you will see the below field. Select Enable/Disable from the drop down.

Screenshot 2023-03-23 at 3.01.27 PM.png

Thanks.

Thank you. It solved my problem.

Regards,

Soumya