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08/20/2024 05:19 AM
We are manually completing tasks and creating accounts in Saviynt, this is causing accountid to be null. But recon is connected via REST connector, where even if we put keyfield as name, it seems to be checking accountid and since that is null, it is creating a new account on import job.
08/20/2024 05:22 AM
08/20/2024 07:29 AM
Thank you for your response. I understand it is not advisable to perform manual provisioning for connected applications; however, the application is only semi-connected. Is there any other solution other than populating accountid in the form as dynamic attribute?
08/20/2024 09:23 AM
08/20/2024 09:00 AM
Hi @Ran , are you completing the job via enhanced query or manually a member of app team will complete the task?
08/20/2024 09:32 AM
After all approvals are received then a member of the app team manually completes the task.
08/20/2024 09:35 AM
You can use enhanced query like below
select accountkey as accounts__primarykey,name as accounts_accountid from accounts where endpointkey=1000 and status in (1,'Manually Provisioned') and accountid!=name
08/21/2024 05:10 AM
Thank you for the workaround. The query had to be modified since accountid is stored as null (not blank). The service lead is checking if we want to go with this.
08/21/2024 05:21 AM
@Ran can you share one account with null accountid because it doesn't ideally show null.
08/21/2024 05:49 AM
@NM I will check with the Saviynt Service Lead to provide this detail when she gets into office (Pacific Time) as I am only the middleman to community support requests like this one. She does not usually go much further when there is any kind of solution; but I will ask just the same.
08/21/2024 05:51 AM
You can run data analyzer query and validate irrespective enhanced query will solve your issue.
Adjust query as per your needs