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Jira Connectivity Failure

yeddulanaveen
New Contributor
New Contributor

We have created a new connection to connect to Jira application. The connection is successful, but we are unable to import users, the import job is failing. We are able to import the user data successfully in postman. Relevant information has been provided in the document attached. Please provide your suggestions.

 

5 REPLIES 5

pmahalle
All-Star
All-Star

Hi @yeddulanaveen ,

Can you share the connection json and user import json


Pandharinath Mahalle(Paddy)
If this reply answered your question, please Accept As Solution to help other who may have a same problem. Give Kudos 🙂

Hi @pmahalle 


The import Json is already attached to the document. And the connection Json attached now.

Regards,

Naveen

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @yeddulanaveen,

As i can see in the attached PDF you are running UserImport Via Connection.
And As per our document it is mentioned run 

Configure and run the jobs for performing the required operations:

  • For importing accounts and access: Application Data Import (Single Threaded)

  • For provisioning or deprovisioning accounts in SAP: Provisioning job (WSRETRY)

For Ref :-
https://docs.saviyntcloud.com/bundle/SAP-v23x/page/Content/Using-Application-Integration-v2022x.htm

Hello @sudeshjaiswal ,

We tried with Application Data Import (Single Threaded) this is the error message we got.

yeddulanaveen_0-1691571964655.png

Regards,

Naveen

 

 

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @yeddulanaveen,

Can you please provide the connection json and importaccountjson in document, also i want to see the details of

sudeshjaiswal_0-1691639697646.png

Also i want to know detail on authentication what you have mentioned in connection json and importaccountjson and please mask the document with the confidential information like Company Details.