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Issue with Adding Attachments (pdf/. docx) to Email Templates in Saviynt v24.3

NikitaPawar_
New Contributor III
New Contributor III

Hello Saviynt Community,

We have a business requirement where we need to send an instruction file for application settings after a user gains access. We've configured an email template at the endpoint level, intending for the email to trigger upon completion of the add account task. However, we're facing difficulties in attaching .pdf file to this email.

While we can access the file via a link shared in our team channel, our business requirement necessitates sending it as an attachment directly to the user's email for enhanced security.

Could anyone shed some light on whether there have been any updates or features introduced in version 24.3 that would enable us to add attachments directly at the email template level?

Your insights and assistance would be greatly appreciated.
Thank You!
Nikita Pawar

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3 REPLIES 3

PremMahadikar
All-Star
All-Star

Hi @NikitaPawar_ ,

No, this is currently not available and there is no update on newer version (24.5) regarding the same.

There is an idea created on this request. Please upvote!

send attachments in the email from Saviynt | Saviynt Ideas Portal

We need to wait for future release!

 

If this helps your question, please Accept As Solution and hit Kudos

 

Yes ,  this feature is not available only we can add links at email template.
Thank You.

rushikeshvartak
All-Star
All-Star

Please check with account CSM to prioritize the idea based on business requirements 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.