Invoking Job for External JAR is failing due to JavaClassNotFound exception

[FabianaS]

Hello.

I'm trying to run an External JAR that I have uploaded on Saviynt. 

Jar name is Dynasty.jar.

When I'm configuring the job that triggers the jar, I'm filling the fields as follow:

This is the name of the package (com.custom.dynasty) and the class (Main) in my JAR:

and also the method (main).

Can you please confirm that this configuration should work?

When I run the job, it is failing, giving me following logs:

2024-07-08T19:26:29+02:00-ecm-worker--null-8zmd7--and qt.JOB_GROUP = qft.JOB_GROUP and qft.JOB_NAME='ExternalJarJob'

2024-07-08T19:26:29+02:00-ecm-worker--null-8zmd7--java.lang.ClassNotFoundException: com_custom_dynasty_Main at java.lang.Class.forName(Class.java:348) at ExternalJarJob.execute(ExternalJarJob.groovy:75) at org.quartz.core.JobRunShell.run(JobRunShell.java:199) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)

2024-07-08T19:26:29+02:00-ecm-worker-jobs.ExternalJarJob-quartzScheduler_Worker-6-8zmd7-DEBUG-END ExternalJarJob

2024-07-08T19:26:24+02:00-ecm-domain.JobcontrolController-http-nio-8080-exec-77-5brb2-DEBUG-qry = SELECT il.IMPORTLOGID as IMPORTLOGID,il.logDataAsXML as logDataAsXML,ecmimp.jobid as jobID,ecmimp.jobname as JOBNAME,ecmimp.jobStartDate as JOBSTARTDATE,ecmimp.coments as COMMENTS,ecmimp.jobEndDate as JOBENDDATE,il.filename as FILENAME,ecmimp.SAVRESPONSE as SAVRESPONSE,ecmimp.systemName as SYSTEMNAME,ecmimp.externalconnection as EXTERNALCONNECTION,ecmimp.updateUser as UPDATEUSER,ecmimp.triggername as TRIGGERNAME,ecmimp.jobgroup as JOBGROUP,ecmimp.triggerType as TRIGGERTYPE FROM EcmImportJob ecmimp left join ImportLog il on(ecmimp.jobid=il.jobid) where 1=1 AND (ecmimp.jobname = 'ExternalJarJob' OR ecmimp.jobname ='EXTERNALJARJOB' ) AND ecmimp.triggername = 'DynastyGroupCreation' AND ecmimp.jobgroup = 'utility' ORDER BY ecmimp.jobid DESC limit 0,15

2024-07-08T19:26:24+02:00-ecm-domain.JobcontrolController-http-nio-8080-exec-77-5brb2-DEBUG-extraQry = AND (ecmimp.jobname = 'ExternalJarJob' OR ecmimp.jobname ='EXTERNALJARJOB' ) AND ecmimp.triggername = 'DynastyGroupCreation' AND ecmimp.jobgroup = 'utility'

Thanks

[rushikeshvartak]

• Did you restarted system,
• for first time you need to restart from backend (Raise Support ticket to restart all pods)

[FabianaS]

Hello,

yes I've already performed the restart after uploading the JAR

[rushikeshvartak]

Is it performed from server. Please raise support ticket to restart all pods

[FabianaS]

Yes it was performed from server side as our deployment is not a standard one (cloud), but an On Prem version customized for the Client. Our infrastructure team has access to the pods and it is possible for us to hard restart the application by our own. 

Could you confirm from your knowledge that the configuration of the job (name of class, name of method etc) seems correct comparing them to the Java code I shared?

[rushikeshvartak]

Package name is wrong it should be com.custom.dynasty

[FabianaS]

Hello,

I tried with "com.custom.dynasty" but still the job is failing

[rushikeshvartak · Accepted solution]

method should be Main