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Increase the token limit for docusign application

Ramana
New Contributor II
New Contributor II

Hi Team

For one application (Docusign) I completed the all the test cases but only one last piece is pending

We had two methods to create the token 1 is jwt and another one is oauth method

Jwt token method will expire in 1 hour and oauth token method expires in 8 hours

I discussed with the application team that to increase the limit of token expire but they are not sure whether for this application that can change or not

The application team saying that servicenow has also integrated the docusign application they are managing the expire for 100 days

But in our saviynt I don’t see how can it achievable

Can any any one please help me how to solve this issue

Thanks
Ramana Muriki

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

https://developers.docusign.com/platform/api-guidelines/


Regards,
Rushikesh Vartak
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nimitdave
Saviynt Employee
Saviynt Employee

The token limit has to be increased at the docusign end. No configuration changes are needed at the saviynt connection end.

ejeong
Valued Contributor
Valued Contributor

Ramana, lets discuss internally. This is Yun