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Inconsistency in UI Branding before and after upgrade

Kundan960
New Contributor II
New Contributor II

Hi Everyone,

We are observing inconsistency on the DEV environment regarding the UI Branding. The favicon/login/logout logo appear sometimes and sometimes they show as SAVIYNT on the Branding/favicon side.

For reference.

Kundan960_2-1715169602244.png

In the above image, the favicon is the default saviynt specific wherein it has been already uploaded within the required size and format. We can see client logo but not the favicon.

Kundan960_3-1715169735150.png

 

In this image, the exact opposite is happening where the Favicon is intact but client specific logo is showing as default Saviynt.

Note: We had an upgrade from 23.5 to 24.4 and the issue still persists. 

Any suggestions would be appreciated.

Thanks,

Kundan

1 REPLY 1

rushikeshvartak
All-Star
All-Star

This is expected behavior.

On NEO UI. You need to do branding again as file format has been changed to svg.

Refer Branding for Unified Navigation Experience (saviyntcloud.com)


Regards,
Rushikesh Vartak
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