Inconsistency in UI Branding before and after upgrade

[Kundan960]

Hi Everyone,

We are observing inconsistency on the DEV environment regarding the UI Branding. The favicon/login/logout logo appear sometimes and sometimes they show as SAVIYNT on the Branding/favicon side.

For reference.

In the above image, the favicon is the default saviynt specific wherein it has been already uploaded within the required size and format. We can see client logo but not the favicon.

In this image, the exact opposite is happening where the Favicon is intact but client specific logo is showing as default Saviynt.

Note: We had an upgrade from 23.5 to 24.4 and the issue still persists. 

Any suggestions would be appreciated.

Thanks,

Kundan

[rushikeshvartak]

This is expected behavior.

On NEO UI. You need to do branding again as file format has been changed to svg.

Refer Branding for Unified Navigation Experience (saviyntcloud.com)