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07/08/2024 02:43 AM
Hi,
we are trying to fetch salesforce roles and their hierarchy using OOTB connector. but so far only role data getting through and no hierarchy.
is there any way we get this data?
Regards
Narendra Negi
07/08/2024 04:24 AM
@narendranegi Are you using Salesforce connector ? if yes alredy Profile etc configured in endpoint ent-type level, based on import query and job it should fetch.
07/08/2024 05:15 AM
Hi @narendranegi ,
My understanding is Salesforce Role Hierarchy import is not available. Best would be raise an Idea.- https://ideas.saviynt.com/ideas/
Till then , you can achieve it via CSV upload.
Thanks,
Amit
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07/08/2024 07:49 PM
07/08/2024 11:04 PM
Hi There,
previously, Saviynt gave the approach to maintain the hierarchy inside Saviynt using SAV to SAV DB connection.
https://docs.saviyntcloud.com/bundle/Database-v24x/page/Content/Configuring-the-Integration-for-Impo...
But, now the DB connection is not possible, is there a way to do it via SAV TO SAV REST?
Regards
07/09/2024 11:31 PM
07/10/2024 06:15 AM
Hi
There is no API present in the published bundle which can update the entitlement hierarchy or at least not documented.
is there way to we can use existing create/update entitlement API to update the hierarchy,
or any hidden API, that are not published?
Regards
Narendra Negi
07/10/2024 09:19 AM