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08/20/2024 03:03 PM
Hi We launched a entitlement owner campaign and waiting for entitlement owners to take action however while campaign is in progress, in Active Directory few entitlements got inactivated and after triggering AD import job entitlement status changed to inactive which is an expected behavior and similarly those entitlements also to be inactivated in launched or inprogress campaign ie., in runtime if entitlements are inactive then in existing campaign entitlements status also should get inactive. How can these be achived
08/20/2024 04:22 PM
08/20/2024 09:44 PM
@sandeepgudipudi we had similar question raised in the past. The behaviour is campaign contains the data from when it was launched.