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Dynamic attributes in Register user form

sk
Regular Contributor
Regular Contributor

Hello Team, We have an issue post upgrade to v24.3 , where in create user form all the html tags are appearing 

For ex: location<small title= please mention the location><i class="icon -info-sign"></i></small>

How to resolve this 

19 REPLIES 19

PremMahadikar
Valued Contributor
Valued Contributor

Hi @sk ,

Sounds like a bug.

Can you share the screenshot? is this happening for all dynamic attribute (DA) configured or only for specific DA? If specific DA, please share what has been configured inside DA?

 

sk
Regular Contributor
Regular Contributor

Hi @PremMahadikar ,

This is happening for the DA's where this icon is present . When the curser s placed on that i icon the text will be "please mention the location"

But when we open the DA , we have specified the text in Attribute label, but after upgrade it was disappeared and shown in html in user request form

SriRanga_1-1712593562511.png

SriRanga_2-1712593664484.png

SriRanga_3-1712593744122.pngSriRanga_4-1712593767754.png

 

 

 

 

PremMahadikar
Valued Contributor
Valued Contributor

@sk ,

I replicated the same, couldn't find anything.

Seems like a bug. Please raise a freshdesk ticket.

If this helps your questions, please consider selecting Accept As Solution and hit Kudos

html scripts are not allowed in attribute labels 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

sk
Regular Contributor
Regular Contributor

Hi @rushikeshvartak / @PremMahadikar 

We want to configure the form as below where when the user clicks on that icon it will display a statement. Could you please help me with the configuration, how we can achieve this

SriRanga_0-1712661220181.png

 

Did you tried description field under dynamic attributes 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

sk
Regular Contributor
Regular Contributor

Hi @rushikeshvartak 

Yes we have tried in description field but no luck

It used to be supported in past. Please update gsp


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

sk
Regular Contributor
Regular Contributor

Thanks @rushikeshvartak 

We also observed one more issue, where we are trying to change the font in attribute label as bold and italic

SriRanga_1-1712726320218.png

It is throwing an error and the single select box is disabling when we change the font to bold or italics 

SriRanga_2-1712726382834.png

 

 

SriRanga_0-1712726270643.png

Please advise

 

@sk I tried adding Bold as we ll as Italics and it works for me without issue.

Tested the same in v23.10, v23.11

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.

sk
Regular Contributor
Regular Contributor

 @Manu269 In previous version it worked fine but now after upgrade we are observeing this issue . currently we are in v24.3

It seems your text is exceeding 255 characters 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

sk
Regular Contributor
Regular Contributor

@rushikeshvartak  We tried by giving a simple text still  single select box is disabling

PremMahadikar
Valued Contributor
Valued Contributor

@sk ,

Its working for me in 24.1 without any error popup.

PremMahadikar_1-1712734508548.png

From the above initial the request, I think the html error (disappearing text in attribute label from previous versions to new version after upgrade) is due to a bug or something.

Did you try deleting the dynamic attribute and re-create it? 

sk
Regular Contributor
Regular Contributor

@PremMahadikar Yes tried by re-creating the DA but still getting the same error

sk
Regular Contributor
Regular Contributor

@PremMahadikar / @Manu269  It is working fine if the attribute type is string only having issue if the attribute type is Single Select from SQL Query

looks like defect please raise support ticket


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

PremMahadikar
Valued Contributor
Valued Contributor

@sk ,

You are right. Configuring a text/description in 'Attribute label' with BOLD or Italic is causing the issue of not displaying drop down for single select query. A pop up with an error message is displayed "Operation not allowed...."

This is a defect because it works for other attribute types.

Witnessed the same in 23.10 and 24.1.

Please raise a defect in freshdesk.

 

Validated in 23.11 and 23.10

A pop up with an error message is displayed "Operation not allowed...."

I suggest you lock an Support incident.

 

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.