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06/12/2024 10:02 AM
Hi Team
Delegate user is not getting campaign lunch email, but can see parent users campaign and take actions on it.
Please help in fixing the same.
Regards
Sangita Ladi
06/13/2024 10:16 PM
Does he is receiving other emails apart from launch email ? such as preview email ?
06/17/2024 09:23 AM
Hi Rishi
I have tried with consult and reassignment operation. and its same behaviour. It did not trigger the respective emails to the delegator.
Regards
Sangita Ladi
06/17/2024 10:16 AM
Validated in v24.5 and this is working as expected.
06/17/2024 10:24 AM
Hi Rishi
Thank you for the update. Ours is 23.10 and its not working. But we are soon going to upgrade it to 24.5 , so hopefully it should get resolved.
Regards
Sangita Ladi