Saviynt Forums

sangitaladi · ‎06/12/2024

Hi Team

Delegate user is not getting campaign lunch email, but can see parent users campaign and take actions on it.

Please help in fixing the same.

Regards

Sangita Ladi

rushikeshvartak · ‎06/13/2024

Does he is receiving other emails apart from launch email ? such as preview email ?

Regards,
Rushikesh Vartak
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sangitaladi · ‎06/17/2024

Hi Rishi

I have tried with consult and reassignment operation. and its same behaviour. It did not trigger the respective emails to the delegator.

Regards

Sangita Ladi

rushikeshvartak · ‎06/17/2024

Validated in v24.5 and this is working as expected.

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

sangitaladi · ‎06/17/2024

Hi Rishi

Thank you for the update. Ours is 23.10 and its not working. But we are soon going to upgrade it to 24.5 , so hopefully it should get resolved.

Regards

Sangita Ladi