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${createuser.email} variable in Email Template adds arbitrary user

Murmur
Regular Contributor III
Regular Contributor III

Hi everyone, 

We observe the following odd behaviour.

We created a new Email Template sent to everyone involved in a newly set up delegation. 
TheCC field contains the variable ${createuser.email} - We also tried in in the To field too, as well as using it on its own, without ${user.email}.

Murmur_3-1718355772494.png

 

Behaviour

New Delegation

Murmur_2-1718355655603.png

Expected

To: adm-User + Barb
CC: Mo (user) + Greg (CreatedUser)

Outcome

To: adm-User + Barb 
CC: Mo (user) + Greg (CreatedUser) + Achi (???)

Murmur_4-1718356154725.png

Oddly enough, in the Email Body, the variable ${createuser.email} resolves correctly.

Murmur_5-1718356241920.png

Body: 
1.) Creator: ${createuser.email}
2.) Parent: ${user.email}
3.) Child: ${delegateuser.email}

Do you have any idea what's going wrong here and do you experience the same? 

Cheers 🙂

 

 

 

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

archi must be delegate of someone


Regards,
Rushikesh Vartak
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NM
Valued Contributor II
Valued Contributor II

Hi @Murmur , can you check if any other delegation is set for Achi