CreateAccountJSON not working for REST

[DG1811]

Hi Team,

We are integrating a new application where we have the below payload that we need to send as part of the createaccountjson. 

CreateuserPayload : 

{
"email": "useremail@domain.com",
"clientId": 12345, (entitlement type1)
"userName": "firstname lastname",
"firstName": "firstname",
"lastName": "lastname",
"permissionGroupId": 5, (entitlement type2)
"reportGroupId": 4, (entitlement type3)
"userid": "userid",
"Inactive": false
}

CreateAccountjson:
{
"accountIdPath": "call1.message.user.eid",
"responseColsToPropsMap": {
"accountID": "call1.message.user.eid~#~char"
},
"dateFormat": "yyyy-MM-dd'T'HH:mm:ssXXX",
"call": [
{
"name": "call1",
"connection": "acctAuth",
"showResponse": true,
"url": "https://xxxxxxxxxxxxxxx/api/v1/saviyntIntegration/AddUser",
"httpMethod": "POST",
"httpParams": "{\"user\": {\"email\":\"${user.email}\",\"clientId\": \"14760\",\"userName\":\"${user.firstname+' '+user.lastname}\",\"firstName\": \"${user.firstname}\",\"lastName\": \"${user.lastname}\",\"permissionGroupId\":\"5\",\"reportGroupId\":\"4\",\"inactive\": \"false\",\"eid\": \"${user.username}\"}}",
"httpHeaders": {
"Authorization": "${access_token}",
"client_id": "id",
"client_secret": "secret",
"Accept": "application/json"
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
201,
200
]
},
"unsuccessResponses": {
"statusCode": [
401,
400,
403,
404
]
}
}
]
}

As of now we are sending the default values for entitlements, but we need to pass the value selected in the ars form in the ADD Access json. 
But the create account json doesnot seem to be working. 

Logs attached for reference. Please guide is the json has any problem.

Thanks

[rushikeshvartak]

• Missing logs ?
• Also attach postman screenshot and curl command
• Please share postman screenshot and curl command [Refer https://codingnconcepts.com/postman/how-to-generate-curl-command-from-postman/ ]
  
  
  
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[DG1811]

Logs attached.

[rushikeshvartak]

Your connector MS pod is unhealthy raise support ticket to restart connector pod 

"2024-08-27T10:43:11.762+00:00","ecm","connectorms.ConnectorMsHelperService","http-nio-8080-exec-77-wn6m4","ERROR","401 Unauthorized"

[DG1811]

Hi @rushikeshvartak ,
I checked with other application provisioning too, and seems they are working fine. It must not be the case with one application, right. 

Thanks

[rushikeshvartak]

Share postman curl & screenshot

[DG1811]

Hi @rushikeshvartak ,
Please find the below screenshot from postman.

Thanks

[rushikeshvartak]

 Curl ?

[stalluri]

@DG1811 

Can you also share the connection Json?

[DG1811]

Hi @stalluri ,
Below is the connection we are using.
{
    "authentications": {
        "acctAuth": {
            "authType": "Inherit auth from parent",
            "url": "https://xxxxxxxxxxxxxxxxx/api/v1/saviyntIntegration/GetAllClients" ,
            "httpMethod": "GET",
            "httpParams": {
                "grant_type": "client_credentials",
                "client_secret": "xxxxxxxxxxxxxxxxxxxxxxxx",
                "client_id": "xxxxxxxxxxxxxxxxxxxxxxx"
            },
            "httpHeaders": {
                "Accept": "*/*"
            },
            "timeOutError": "Read timed out",
            "errorPath": "error.code",
            "retryFailureStatusCode": [
                401
            ],
            "maxRefreshTryCount": 3,
            "apiRateLimitConfig": {
                "retryAfterCalls": 100,
                "retryWaitSeconds": 60
            }
        }
    }
}

Thanks

[This message has been edited by moderator to disable URL hyperlink]

[stalluri]

@DG1811 
Can you try these and also share the curl command from Postman?

{
    "authentications": {
        "acctAuth": {
            "authType": "oauth2",
            "url": "https://hostname/ws/rest/service/v1/login",
            "httpMethod": "GET",
            "httpHeaders": {
                "Content-Type": "application/x-www-form-urlencoded",
                "Authorization": "Basic <USER:PASSWORD in 64bit encode>" //<Copy the value directly from header in the postman and paste it here>
            },
            "properties": {
                "grant_type": "client_credentials",
                "client_secret": "xxxxxxxxxxxxxxxxxxxxxxxx",
                "client_id": "xxxxxxxxxxxxxxxxxxxxxxx"
            },
            "httpContentType": "application/x-www-form-urlencoded",
            "expiryError": "Access token is expired.",
            "authError": [
                "ExpiredAuthenticationToken",
                "Access token is expired.",
                "InvalidAuthenticationToken",
                "USER_AUTHENTICATION_FAILED",
                "PARTNER_AUTHENTICATION_FAILED",
                "AuthenticationFailed"
            ],
            "timeOutError": "Read timed out",
            "errorPath": "message",
            "maxRefreshTryCount": 5,
            "tokenResponsePath": "token",
            "tokenType": "Bearer",
            "retryFailureStatusCode": [
                401
            ],
            "accessToken": "Bearer asdfghjkjhgfdsasdfgh"
        }
    }
}


                                      or

{
    "authentications": {
        "acctAuth": {
            "authType": "InheritAuthFromParent",
            "url": "https://hostname/ws/rest/service/v1/login",
            "httpMethod": "GET",
            "httpHeaders": {
                "Content-Type": "application/x-www-form-urlencoded",
                "Authorization": "Basic <USER:PASSWORD in 64bit encode>" //<Copy the value directly from header in the postman and paste it here>
            },
            "httpParams": {
                "grant_type": "client_credentials",
                "client_secret": "xxxxxxxxxxxxxxxxxxxxxxxx",
                "client_id": "xxxxxxxxxxxxxxxxxxxxxxx"
            },
            "httpContentType": "application/x-www-form-urlencoded",
            "expiryError": "Access token is expired.",
            "authError": [
                "ExpiredAuthenticationToken",
                "Access token is expired.",
                "InvalidAuthenticationToken",
                "USER_AUTHENTICATION_FAILED",
                "PARTNER_AUTHENTICATION_FAILED",
                "AuthenticationFailed"
            ],
            "timeOutError": "Read timed out",
            "errorPath": "message",
            "maxRefreshTryCount": 5,
            "tokenResponsePath": "token",
            "tokenType": "Bearer",
            "retryFailureStatusCode": [
                401
            ],
            "accessToken": "Bearer asdfghjkjhgfdsasdfgh" 
        }
    }
}

[DG1811 · Accepted solution]

Thanks @stalluri @rushikeshvartak , for the inputs.

We have achieved it, user creation was done, there was issue in the connection json. But we have some questions arised, will check on that in a different post. 

Thanks

[rushikeshvartak]

Please share working JSON

[stalluri]

@DG1811 
Please edit your response or add a new comment with the working JSONs. 
It will help other people to refer this post.