assigning inactive role to users

[Lynn]

Hello,

We found that when a enterprise role is inactive, we could not update the role, but we still can assign the inactive role to users.
This may cause Add Access task and/or New Account task if there is entitlements setup for the inactive role.Is it the expected behaviour? how can we prevent the tasks caused by an inactive role?

Regards,
Lynn

[rushikeshvartak · Accepted solution]

if role is inactive it will not visible on UI for request . You can prevent same by checking role status in workflow like if role is inactive then reject the request