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06/07/2024 12:00 PM
Hi,
I am trying to configure an email template that sends the account name of an account after it has been created successfully. I need to include the full name and the account name in the subject line. I am able to show the full name using ${user.firstname} ${user.lastname} and they resolve to the actual values when the email is sent.
However, if I include the ${account_name} variable in the subject line, none of the variables get resolved and the email is sent with variables in the subject line without getting evaluated. I have checked the documentation, and it says that this variable is supported for this use case.
What seems to be the issue here? Is this variable not supported at the subject line?
Any help or idea would be appreciated.
Thanks.
Solved! Go to Solution.
06/07/2024 03:07 PM
Hi
Can you try task?.accountName
It should work.
Thanks,
Devang Gandhi
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06/07/2024 03:08 PM - edited 06/07/2024 03:10 PM
Hi @taiyebur1 ,
As mentioned above, you want to trigger the email once account is created, which means the email is triggered from endpoint.
Use this - ${task.accountKey?.name}
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06/07/2024 10:52 PM
Thanks @dgandhi and @PremMahadikar . Both of your solution worked.