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[Access Request Form]: Drop Down List And Entreprise Roles Filter

KhaoulaD
New Contributor III
New Contributor III

Hello,

We are working on access request part by customizing the access request form.

We are trying to add tree different fileds as below:

ObjectType:

Is the parent attribute of two other fields "application" and "country". It displays the list of objects types as ENUM.

application:

Displays the list of applications by using a SQL query and is only visible when selecting "Application Owner" in the parent field "Objecttype". 

country:

Displays the list of countries using a sql query and should be visible only when selecting "Internal control Manager" on the parent attribute "Objecttype". 

KhaoulaD_0-1709199603411.png

"application" drop down list works as expected. 

"country" drop down list does not work as expected eventhough it's the same configuration as the attribute "application" that's working fine. It only shows the list only if selected at the first refresh and not after.

Example: if we open the form access request and select "Internal control Manager" in the parent attribute it will show the whole list. But if we select another attribute in the parent attribute and come back again selecting "Internal control Manager" it will not display any value as a empty field.

  • We also filter those diplayed roles as following: 

    KhaoulaD_1-1709200343075.png

    It's supposed to display the role if there is a mapping between "Objecttype" and "country" or "Objecttype" and "application".

     

     

    But seems not working as expected when selecting another value on "application" field.

Example: if we select "Application Owner" on "Objecttype" it displays the required role (role= Application Owner - ApplicationName") but still displays that same role if i change the application name as it should not. The roles should be filtred by types and application or by types and countries.

For information, the form was working successfully and then stopped suddenly.

 

Could you please suggest a new solution or help finding the blocking point?

 

Best Regards,

Khaoula DOUHI

2 REPLIES 2

Darshanjain
Saviynt Employee
Saviynt Employee

Hi @KhaoulaD 

 

As Discussed,

Just for Action string we dont need to Map parent child relation and if its still the same as we discussedm just put down all the test cases and may be we can get it checked.

 

Thanks

Darshan

rushikeshvartak
All-Star
All-Star

use SQL ENUM and use union in query for ObjectType Dynamic attribute


Regards,
Rushikesh Vartak
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