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ISAM account import job removing account entitlement linking on every run

supriya15
New Contributor
New Contributor

Hi Team,

We have a LDAP based AD connector that removes group and account linking on all accounts when an account import job runs. It gets linked back when we run the access import job.

groupImportMapping :

{
"entitlementTypeName":"member",
"importGroupHierarchy":"false",
"performGroupAccountLinking":"true",
"accountNameMapping":"nameinnamespace=${accountsDn}",
"groupObjectClass":"(objectclass=groupOfNames)",
"mapping":"memberHash:member_char,entitlement_value:nameinnamespace_char,displayname:cn_char,customproperty2:nameinnamespace_char,customproperty4:description_char,RECONCILATION_FIELD:customproperty2"
}

STATUS_THRESHOLD_CONFIG

{
"statusAndThresholdConfig": {
"statusColumn": "customproperty10",
"activeStatus": [
"Active"
],
"inactiveStatus": [
"Inactive"
],
"deleteLinks": false,
"accountThresholdValue": 1000,
"correlateInactiveAccounts": true,
"inactivateAccountsNotInFile": true
}
}

Do you see if there is any config that we are missing or is this is the way it behaves ?

Regards,

Supriya

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



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Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

As discussed on the call
the ldif of account does not contain membership info , so this is the expected behaviour.