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Users are removed from the role when trying to remove an entitlement from the ROLE

mahafujkhan1
Regular Contributor
Regular Contributor

When we removed one of the entitlement from an Enterprise role, we noticed that users are gettings removed from the Role.

The expectation is, when we remove an entitlement from the role, only the entitlement should be revoked from the users present in the role.

Please find the below screenshot 

mahafujkhan1_1-1724975959788.png

How do we assign the role to the users whose roles are revoked?

Do you think it's a bug?

 

 

4 REPLIES 4

rushikeshvartak
All-Star
All-Star
  • If i understand problem statement correctly then below is issue
    • If you remove one of the entitlement (and not last entitlement) from role 
    • then all users from roles are getting removed.
  • If this is correct understanding then its BUG, Please raise support ticket with required details

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

I have raised a ticket with the Service Desk. Yes, looks like a bug. Now, this will be pretty hard to get the users back in the Role without modifying the access.

Thanks for your response.

stalluri
Valued Contributor II
Valued Contributor II

@mahafujkhan1 

If there is a Jira number or any targeted Fix version, please post it here. So, it will be helpful for the community.


Best Regards,
Sam Talluri
If you find this a helpful response, kindly consider selecting Accept As Solution and clicking on the kudos button.

Hi Sam,

It still under discussion with the Saviynt team. I will keep posted the updates here.

Thanks.