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12/04/2023 08:04 AM
Hi Experts ,
I created one workflow like the below :
so what's happening right now if i request entitlement b and account a , it is creating 2 request id for the same . I mean the approver has to approver 2 times for this request one for account and another for entitlement
I want that only one request should get created for one endpoint and entitlement .
12/04/2023 05:49 PM
Does 2 request are created 1 for account and another for entitlement ?
What is end requirement you want to achieve ? Please share request screenshot and confirm what are values of endpoint cp45 & ent cp 40
12/04/2023 10:29 PM
Yes , it is getting raised1 for account and another for entitlement . The endgoal is to have one request with child entries inside .
The value of cp45 or cp40 decides the level of workflow here 2 level , 3 level or autoapprove .
12/04/2023 10:37 PM
The user should see the parent request and inside he should see the embedded add access request to approve or reject in one go.