We are delighted to share our new EIC Delivery Methodology for efficiently managing Saviynt Implementations and delivering quick time to value. CLICK HERE.

Workflow condition for one level approval not working

IAM
New Contributor III
New Contributor III

After manager approval I have a condition to check if CP17 is OneLevel, if it is then grant access. The issue I'm having is that it always seems to be false and going to entitlement owner approval even though I have OneLevel in CP17. Any reason for this?

 

AZ_0-1707438365784.png

 

 

1 REPLY 1

rushikeshvartak
All-Star
All-Star

It seems you are using serial workflow. Use parallel workflow type

serial workflow does not have entitlement variable exposed


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.