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07/11/2024 12:48 PM
I have created a workflow to check if the account is a new account or Enable Account request then send the request to LM for approval else auto reject the request.
Below is the screenshot. However it is not checking the condition and the request is getting rejected.
Solved! Go to Solution.
07/11/2024 12:57 PM - edited 07/11/2024 12:58 PM
Does workflow is parallel ?
Remove Groovy language
ars_requests.requesttype == 3 and entitlement.entitlement_value == null
07/11/2024 02:03 PM
Thank you.
It is serial workflow. It is only for account as there is no entitlements so if I try add the below statement it is throwing error.
entitlement.entitlement_value == null
If i just keep it ars_requests.requesttype == 3 , then it works fine.
The issue comes when i add another statement to check for enable account and it is getting auto rejected.
(ars_requests.requesttype == 3) or (ars_requests.requesttype == 6)
07/11/2024 07:16 PM