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Workflow check for new account and enable account

SavUser1
New Contributor III
New Contributor III

I have created a workflow to check if the account is a new account or Enable Account request then send the request to LM for approval else auto reject the request.

Below is the screenshot. However it is not checking the condition and the request is getting rejected.

 

SavUser1_0-1720727257018.png

 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Does workflow is parallel ?

Remove Groovy language

ars_requests.requesttype == 3 and entitlement.entitlement_value == null

https://forums.saviynt.com/t5/identity-governance/enable-disable-service-account-workflow/m-p/94963#... 

https://forums.saviynt.com/t5/identity-governance/workflow-logic-issues-separating-new-account-and-a...


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Thank you. 

It is serial workflow. It is only for account as there is no entitlements so if I try add the below statement it is throwing error.

entitlement.entitlement_value == null 

 

If i just keep it ars_requests.requesttype == 3  , then it works fine. 

The issue comes when i add another statement to check for enable account and it is getting auto rejected.

(ars_requests.requesttype == 3) or (ars_requests.requesttype == 6)

 

  • Add multiple if else conditions
  • isNewAccount ars_requests.requesttype == 3
  • isEnableAccount ars_requests.requesttype == 6

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.