Need to change UPN as per required condition

[Ratna]

As per requirement, we need to change UPN while disabling accounts when there is change in user DIVISION. In other cases, under normal termination it should not update UPN. We tried to put in the below mentioned condition in disable account JSON. But, the task is not getting processed.

"userPrincipalName": "${if(user.Division='BU10')?{user.customproperty2} else {user.customproperty1}}"

[Amit_Malik]

"userPrincipalName": "${if(user.division='BU10'){user.customproperty2} else {user.customproperty1}}"

[SanjeetaRao]

Hi @Amit_Malik ,

I tried "userPrincipalName": "${if(user.division='BU10'){user.customproperty2} else {user.customproperty1}}"

But the task is not getting processed. Is there any other config that we're missing?

[Amit_Malik]

any error in logs ? retry count increasing ??

[SanjeetaRao]

Hi @Amit_Malik ,

Yes, retry counts are increasing but no error in the task.

attached logs for reference. User-BU86831 and remove account task id-2882.

Remova account json:

{
"removeAction": "SUSPEND",
"userPrincipalName": "${user.division == 'BU10' ? user.customproperty2 : user.customproperty1}",
"moveUsertoOU": "OU=Disabled Users,OU=IGA,DC=t52,DC=quadrupel,DC=local",
"deleteAllGroups": "Yes",
"userAccountControl": "514"
}

[This message has been edited by moderator to mask sensitive info]

[rushikeshvartak]

{
"removeAction": "SUSPEND",
"userPrincipalName": "${user.division == 'BU10' ? user.customproperty2 + '@xx.com' : user.customproperty1 + '@xxx.com'}",
"moveUsertoOU": "OU=Disabled Users,OU=IGA,DC=t52,DC=quadrupel,DC=local",
"deleteAllGroups": "Yes",
"userAccountControl": "514"
}

[rushikeshvartak]

"userPrincipalName": "${user.division == 'BU10' ? user.customproperty2 : user.customproperty1}"

[SanjeetaRao]

Hi @rushikeshvartak ,

I tried "userPrincipalName": "${user.division == 'BU10' ? user.customproperty2 : user.customproperty1}".

But the task is not getting processed. Is there any other config that we're missing?