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Prevent raising request of two conflicting Entitlements

tuhink
Regular Contributor
Regular Contributor

Is there any way we can prevent any user from raising request for two conflicting entitlements? For example if the user is having access to ENT A, the user should not be able to raise request for ENT B.

Note: All the conflicting entitlements are of same entitlement type and we want to prevent user from raising request. In workflow we do not want to make any condition for those entitlements as the number of such combination may increase/change frequently.

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

You can implement SOD feature with auto reject functionality in workflow


Regards,
Rushikesh Vartak
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NM
Honored Contributor III
Honored Contributor III

Hi @tuhink , you can add the entitlement B under other entitlement details and tick exclude filter(don't remember the correct name) 

So when use select entA EntB won't be visible.


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