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03/27/2024 08:31 AM
Hello Team,
We have request of workflow design like
If users raise request for single region entitlement request should go to L1 Approver, else if request raise for 2 or more different region entitlement request should go to L2 Approver.
if users user already have one region entitlement access and if they raise new request with different region Then also request should go to L2 Approver.
Region value we stored in Entitlement CP5
Anyone can help me How to achieve this.
Thanks
Hemanth
03/27/2024 10:16 AM
can provide ex sample single and more how you store data ent cp5?
ent1=cp5=abc,efd,fff,
or
ent1=abc, ent2=abc,efg
03/27/2024 10:24 AM
Hello,
Below Example
Ent1 - IND-Ent -> Cp5 = IND
Ent2 - USA-Ent -> CP5= USA
Ent3 - UK-Ent -> CP5 = UK
if user raise request for one single region means (IND or USA or UK) any one then request should go to L1 Approver
if user raise request for two or more region means (IND and USA and UK) combination then request should go to L2 Approver
Thanks
Hemanth
03/27/2024 12:19 PM
Use Custom Query Block and achieve your requirement
03/27/2024 09:23 PM
Can you please give me some sample Query example for this kind use case.