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10/15/2024 09:19 AM
I need help understanding the Entitlement Map feature within an Entitlement.
What I want to do is if user requests EntA, then after approvals it should grant ADGroupB.
What I did was added the group under Entitlement Map and didn't select any of the boxes. This didn't do anything. When I then checked the boxed Add Dependent Task and Remove Ent Task, after approval, the task was successfully created.
This is where I'm confused, when reading the documentation I don't see that I need to check Add Dependent Task in order for this to work. From what I understand, Dependent Task just means to create a task for additional entitlement mappings if ADGroupB also has additional entitlement mappings under it.
Solved! Go to Solution.
10/15/2024 09:56 AM
@IAM Yes correct , While Modification time, if not ON dependent task , may be you will face task wont be create without this.
10/15/2024 10:07 AM
@IAM you need to check dependent task and remove ent task if you want to add/remove the group when the main entitlement gets added or removed.